We pride ourselves in providing quality service and treating every customer like they are our only customer. Please take a minute to read through some of the kind words that our customers have left over the years. If we’ve provided you with outstanding service and you’d like to tell everyone, then please click here so we can publish your testimonial.
We were very impressed with the service we received when we recently had to replace the pool heater and pump at our home. We contacted many companies, but Paul at Crystal Clear Pools was the only one who visited our home, made suggestions and having done so left the final decision to us. Many questions followed, and answers were always forthcoming, with the result that we decided to use Crystal Clear Pools for the job. From giving the go-ahead to the job being completed was less than 24 hrs - excellent service I would say. Since the job was completed Paul has been back at our home to check that all was well on two occasions - I never expected that. We are absolutely delighted with the professionalism shown even after the job was completed and would have no hesitation in recommending Crystal Clear Pools to anyone.
— Carol Long-McDonald
To Michelle & the team
This is just a small note to say BIG thanks for all your help and
professionalism shown to me with my problem of pool staining that I had.
You took the time out of your day to make a home visit and look at my
pool, and after taking your advice of the products required and all the
brush brush brushing you also recommended.
My pool looks like a new one, can not thanks enough for all your help and
advice given you have been a pleasure to work with.
Take care Steve
— Steve Emery , Tuscan Ridge
While I admit I am probably not your easiest pool customer owning a vacation home here in Florida and living in Connecticut it is awfully hard to find people you can trust to maintain your property while your not here. You have provided many services here for us since we bought our home. From replacing our light in our in ground pool ( which I might remind you is the reason I hired you guys for our pool maintenance ). Chris's professionalism as well as expertise was what impressed me. Today we were further pleased to meet one of your tech's, Brian ,I believe who cleaned our pool. He was not only thorough but polite and neat. You can tell he really likes what he is doing because it shows in his work. Lest not forget the re-screening of our pool enclosure two years ago. To end I just wanted you guys to know its a good feeling to know we can trust our pool to you while we are North. I only wish you would think about expanding into lawn maintenance!!
Thank you, John, & Moe
— John & Moe, Davenport Vacation Home
In January 2012 we purchased a variable speed pool pump on the recommendation of Crystal Clear Pools who also fitted it. We were told we would recover the cost well within 2 years in reduced electricity bills - like most people we were somewhat sceptical of these claims. We were wrong!!
In one year we have seen our electricity bills reduce by almost $1,000! The pump is much quieter and extremely efficient- even at much reduced speeds the pool is still clear with no problems. Extremely glad we had a variable speed pump installed. Thank you Crystal Clear for your advice.
— Ian Dunn, Glenbrook
WE HAVE JUST HAD OUR POOL RESURFACED THE STAFF AT CRYSTAL CLEAR POOLS WERE FAB SAMANTHA AND MICHELE WERE THERE TO KEEP US INFORMED EVERY STEP EVEN SENT US PHOTOS TO THE UK FOR US WHEN IT WAS FINISHED THANKS AGAIN
— Jillian MacKay
We are enjoying the new spa and I have to say the service was really terrific. Everyone arrived on time and the old spa was out and the new one in before we knew it. Everything was explained to us as to how to get the best out of the spa and the guys cleaned up everything before they left.
— Carol Long-McDonald, Lindfields
In October 2007 after dismissing our management company, the help, service & attention we received from Michelle, Paul & Chris & staff & their continued service I would have no hesitation in recommending their company, They are very professional, sensibly priced & very prompt & pleasant to deal with. Thank you guys for everything
— Lynda and Donald Porter
Excellent service, nothing too much trouble, great value and the whole team at Crystal Pools and Spa were so helpful. We are very pleased with our spa and look forward to many happy times enjoying it. Thanks to you all.
— Brenda and David
We have been delighted with the service we have received from Michelle, Chris and all the staff at Crystal Clear Pools. They are the best we have had in what is now over 15 years of home ownership. Thanks guys.
— Andrena Crawford
Fantastic service from Paul and the guys at Crystal clear pools. Very promt and informative service. I am incredibly happy with my new Spa and LED lighting. We now have a fully functional Party Pool!!!
— Colette Cope
I have been using Crystal Clear Pools service for nearly 2 years and I can not begin to tell you how happy I've been with there service. My pool is always crystal clear and my pool decking looks like it was just built yesterday, extremely clean. When I've had heater problems a service person has come out quickly and the charge was very reasonable. Again, I want to thank you for your great service. Susan Whittaker 242 Rubino Drive
— Susan Whittaker
Very pleased with our new pool fence from Crystal Clear, very prompt service, very courteous and a good price. Cant ask for much more, can you!
— Kevin Tobin
I have nothing but praise for this company. They were the only ones to get my pool heater working when others said it was going to cost several hundred dollars to fix. They fitted new tiles in my spa and a fantastic led light in the pool. They always turn up when they say they will and are completely reliable. If you want peace of mind with your pool people, then I would thoroughly recommend Crystal Clear Pools. Sharon Tucker UK 01935 420899
— Sharon Tucker
Thank you Crystal Clear Pools for the supply & installation of our new pool heater the service was great the installation went smoothly & the electric bills are now cheaper! We also purchased solar sun rings and would deffinitely recommend them they do actually work and are easy to use unlike a pool blanket. Once again thanks to all the staff at Crystal very helpful & friendly service.
— Richard and Jill Williams
We just had our pool cage and deck extended. Samantha was a star keeping us informed every step of the way and working closely to make sure everything went smoothly. Our deck and cage looks really great. We are really delighted.
Michelle also took grat pictures for us. We would recommend them highly.
— Sandra Ballester and Lynn Craig
Crystal clear pools did a fantastic job cleaning my pool cage. The "dirty" white aluminium went to diamond white after cleaning, looked almost new! Many thanks Paul, I would recommend this pool company to anyone.
— Ian Patterson
Hi All I initially placed a lot of faith in the professionalism of Crystal and its staff after being let down by so many Pool firms and have not been let down by them. If we have had problems with our system the give you the sensible and clear answers and show that they know what they are talking about. We have had LED pool lights installed and what a great feature that is for our guests. We have had the Solar sun rings in and thats another great feature no messing with those blankets that guests seem to rip every uear and replacing them is only a few dollars whereas the pool blanket is a real expense. Good group of nice people at Crystall can thoroughly recommend them.
— Bob Sansom
I recently got Crystal Clear Pools to install a Solar Pool Heat system and a Spa. Very pleased with the results and was very pleased with the service. I will be using them in the future.
— John Lindsay
Thanks to Michelle and Chris for excellent after sales service. The quick response in solving pool related problems is particularly important when you are only on a short visit to your holiday villa
— Alan Marland
Since setting up my Property Management company I have used Crystal Clear for my pool chemicals. From day one they have always been happy to give me sound advice and guidance in relation to the pools and spas I look after. I was so impressed with what they could tell me I booked and paid for a consultation to learn more so I knew I was doing everything correctly. They are always friendly when I go in and always have a solution if I call. Thanks for the support guys. Martyn
— Martyn Smith
I would like to thank Crystal Clear Pools for recommending that I change over to a Salt System for my pool, ITS GREAT, I would recommend anyone to have this installed, it makes the water and your skin so soft, no more RED EYE, it has also improved the clarity of the water. Thanks Crystal Clear.
— Diane Triumph
We have used Crystal Pools on several occasions and have always found them to be helpful, courteous, very effiecient and professional. Our thanks to all.
— Ian Dunn
Thanks for the remodelling of our pool and deck. We are delighted with the work. The LED coloured pool lights were an excellent suggestion and everything looks great.
— Mike Hamilton
We are grateful to Crystal Clear Pools for getting our colored pool light to work for a reasonable price. The service from Paul was friendly and efficient and we would highly recommend the company.
— Rhidian Griffiths
The team at Crystal-Clear did a wonderful job on cleaning our pool. It is once again sparkling - as new. They also installed our coloured lights, which look gorgeous. Both jobs were carried out efficiently, professionally and politely. We would thoroughly recommend their services. Thank you Michelle, Paul, Chris and Charlie.
— Mrs McCormack
crystal clear sorted my pool light out,well impressed by the way the work was done,on time no problem,also the advice given great friendly company would highley recommend,will use again many thanks ,albert jenkins
— Albert Jenkins
Crystal Clear Pools recently installed a new solar heating system and salt chlorination system at our house. They are very professional and reliable and it was a pleasure to work with them. Michelle provided me with the rebate and tax credit information, they installed the system as promised and they will be maintaining our pool. We are very satisfied with their service.
— Karen Kerames
Professional, friendly and reliable best describes Crystal Clear Pools. We have had a LED light and pool pump fitted and both were fitted very promptly and on the day arranged. The staff are very helpful, giving lots of advice on other pool issues when we asked and their price were the best we found. We would highly recommend them to any fellow home owners.
— Peter Orpin
Having been on the receiving end of some very poor work by other so-called pool contractors, it has been a pleasure to work with real professionals at Crystal Clear. All your work and customer support has been of the highest quality. Thank you Michelle, Chris and the team. If you want professional advice and work of the highest quality, I recommend Crystal Clear. I won't use anyone else.
— Michael Jackson
Very friendly,proffessional people who saved us alot of money fixing and advising on issues that we were previously misquoted on. I would use them everytime and would recommend them to anyone.
— Ron Ashford